Several employees at Loblaws-owned stores said they’ve been pressured recently to push customers to use self-checkout, driven by a company quest to get more people using the machines.
“They’re trying to get us to force [customers] to go to self-checkout,”said a cashier at a Shoppers Drug Mart in Ontario. “They’ve made cashiers feel like if they don’t do this, something bad is going to happen.”
CBC News is keeping employees’ names confidential because they fear repercussions from their employer.
Read full story here: Some Shoppers Drug Mart Staff Say They’re ‘Fed Up’ Over Pressure To Push Self-Checkout | CBC News
